- How can I change between pace, watts and calories?
- Tap the window displaying pace to change the units. It will change to watts, then calories, and then back to pace with each additional tap.
- How do I change the data displayed in the two right-hand boxes?
- Tap either box and you will get a list of options to choose from.
- Do I need the cable and kit if I have a PM4, or can I use the PM4's wireless capabilities?
- iPhones and iPod touches do not have ANT+ capability. You therefore need the cable to allow the iOS device and monitor to communicate.
- Does the Wahoo ANT+ Key work with ErgData?
- At this time the Wahoo Key is not supported.
- How does the iPhone/iPod touch fit on the indoor rower?
- The cable kit includes instructions, the iConnectConcept2 cable, and a cradle that sits on top of your monitor. Your iPhone or iPod touch sits in the cradle.
- Is the cradle available separately?
- Yes, it holds many mobile devices and can be purchased separately for $5.00. Order Part Number 1093.
- Will the cradle hold my iPhone in its case?
- The cradle fits for cases such as Otterbox and Lifeproof. Other cases should fit but have not been tested.
- Can I use this with my iPhone 5?
- Yes, the iPhone 5 fits in the cradle, but you will need Apple’s Lightning to 30-pin adapter to connect your device using the iConnectConcept2 cable.
- Does ErgData work on the iPad?
- Yes, ErgData works with the iPad; however, we do not offer a cradle to hold the iPad while you row or ski. Suggestions include using a music stand to hold the iPad.
- Does ErgData work with the SkiErg?
- It will work with the SkiErg, but your workouts are uploaded as “rowing” workouts. You can manually edit them in the Online Logbook.
- Can I set up workouts from my iPhone/iPod touch?
- Not at this time. This feature may be added in a future release.
- Does this app work with adaptive voice for the blind?
- This has not yet been tested fully. ErgBuddy is our existing iOS application that works with announcing workout data using the iOS VoiceOver feature.
- Will you be developing apps that work on Android devices?
- Not at this time. We want to evaluate the functionality of the iOS app and how customers use it before developing an app for an additional platform.
- Can I play music while rowing?
- This has more to do with the capabilities of the Apple device than ErgData, but, yes, this seems to work fine. We tested it with Pandora and the built-in music player.
- When I “Sync” my workouts, do my Online Logbook workouts get added to my ErgData logbook?
- No, Sync is an “Upload” function.
- I entered my Online Logbook username and password but it does not confirm that it worked.
- This is normal. If you enter it incorrectly you will get an error message.
- My username and password do not seem to work, what do I do?
- Make sure you are entering the username and password correctly as ErgData is case sensitive. If you still can’t login, you can have your details sent to you from the Online Logbook website.
- My workouts are not being uploaded, what do I do?
- Check to ensure your username and password are entered correctly. Make sure the workouts were completed during the current ranking season. If you need additional assistance, email ranking@concept2.com.
- How are interval workouts uploaded to the Online Logbook?
- Interval workouts are uploaded as one piece with combined work and rest meters and combined work and rest time.
- What does the weight-adjusted score mean?
- For more information on weight adjusted scores, see the Weight Adjustment Calculator and the Calorie Calculator.
- What is Drive Length?
- The amount (distance) of chain or rope pulled out during the "drive time". The PM measures "drive" as the time when the flywheel is accelerating. Note: It is possible that the athlete may pull on the handle and not accelerate the flywheel due to no energy being put into it and therefore no effective effort. This portion of the handle pull is not measured.
- What is Drive Time?
- Drive time is measured by the amount of time the flywheel is accelerating. Note: It is possible that the athlete may pull on the handle and not accelerate the flywheel due to no energy being put into it and therefore no effective effort. This portion of the handle pull is not measured.
- What is Stroke Count?
- Stroke count is the total number of strokes for this piece (or for the work portion of interval training).
- What is Drag Factor?
- Drag factor is a numerical value for the rate at which the flywheel is decelerating. This number changes with the volume of air that passes through the flywheel housing. Since higher damper settings allow more air into the flywheel housing, the flywheel decelerates more quickly, resulting in a higher drag factor value. See Damper Setting 101.
- What is Peak Force?
- Peak force is the highest force during the drive.
- What is Average Force?
- The average of the force during the drive.
- Can I access a verification code for a piece using ErgData?
- There is no need for a verification code as the piece is already considered verified, similar to pieces uploaded from the Concept2 Utility.
