ErgData FAQs

How can I change between pace, watts and calories?
Tap the window displaying pace to change the units. It will change to watts, then calories, and then back to pace with each additional tap.
How do I change the data displayed in the two right-hand boxes?
Tap either box and you will get a list of options to choose from.
Do I need the cable and kit if I have a PM4, or can I use the PM4's wireless capabilities?
We are not supporting any wireless capabilities at this time for this app.
Why can’t I just put together some cables and adapters to connect my iOS device to my PM3/4?
It is necessary to use an Apple approved cable when connecting to an iOS device. To connect with a wire to an iOS device requires multiple levels of approval from Apple in their "MFI" program. Anything that communicates with an app must go through this process. The iConnectConcept2 is not just a cable, it is, itself, an electronic product.
Does the Wahoo ANT+ Key work with ErgData?
At this time, the Wahoo Key is not supported.
How does the iPhone/iPod touch fit on the indoor rower?
The cable kit includes instructions, the iConnectConcept2 cable, and a cradle that sits on top of your monitor. Your iPhone or iPod touch sits in the cradle.
Is the cradle available separately?
Yes, it holds many mobile devices and can be purchased separately for $5.00. Order Part Number 1093.
Will the cradle hold my iPhone in its case?
The cradle fits cases such as Otterbox and Lifeproof. Other cases should fit but have not been tested.
Can I use this with my iPhone 5 or later?
Yes, the iPhone 5 and later fit in the cradle, but you will need Apple’s Lightning to 30-pin adapter to connect your device using the iConnectConcept2 cable.
Does ErgData work on the iPad?
Yes, ErgData works with the iPad; however, we do not offer a cradle to hold the iPad while you row or ski. Suggestions include using a music stand to hold the iPad.
Does ErgData work with the SkiErg?
Yes, although you must be running the latest version of the app for SkiErg workouts to be uploaded as such. If you are running an older version of the app, it will work with the SkiErg, but your workouts will be uploaded as “rowing” workouts. You can manually edit these workouts in the Online Logbook.
How do I set the machine type to SkiErg?
You don't need to: the latest version of ErgData automatically detects when it is connected to a Performance Monitor on a SkiErg and will upload these workouts to your online logbook with SkiErg as the machine type.
Is my iPhone/iPad/iPod charging when it's connected to the PM with the iConnectConcept2 cable?
The iConnectConcept2 cable for iPhone and iPad cannot charge your iPhone/iPad/iPod as it has no access to the performance monitor's power supply. The combination of the iConnectConcept2 cable and the PM3/PM4 will consume a very small amount of power from the iPhone/iPad/iPod. If you would like to charge your iPhone/iPad/iPod while rowing/skiing, Concept2 suggests the DockStubz Plus from CableJive.
Can I set up workouts from my iPhone/iPod touch?
Not at this time. This feature may be added in a future release.
Does this app work with adaptive voice for the blind?
Yes, provided you are running iOS7 and the latest version of ErgData. Learn how to enable the voice feature.
Does ErgData work on Android devices?
Yes. See system requirements and device compatibility here.
Can I play music while rowing?
This has more to do with the capabilities of the device than ErgData, but, yes, this seems to work fine. We tested it with Pandora and the built-in music player on an Apple device.
When I “Sync” my workouts, do my Online Logbook workouts get added to my ErgData logbook?
No, Sync is an “Upload” function only.
My username and password do not seem to work, what do I do?
Make sure you are entering the username and password correctly as ErgData is case sensitive. If you still can’t login, you can have your details sent to you from the Online Logbook website.
My workouts are not being uploaded, what do I do?
Check to ensure your username and password are entered correctly. Make sure the workouts were completed during the current ranking season. If you have a LogCard inserted in the Performance Monitor while you are using ErgData, remove it, as this will prevent workouts from showing up in the app for upload. If you need additional assistance, email ranking@concept2.com.
How are interval workouts uploaded to the Online Logbook?
Interval workouts are uploaded as one piece with combined work and rest meters and combined work and rest time.
What does the weight-adjusted score mean?
For more information on weight adjusted scores, see the Weight Adjustment Calculator and the Calorie Calculator.
What is Drive Length?
The amount (distance) of chain or rope pulled out during the "drive time." The PM measures "drive" as the time when the flywheel is accelerating. Note: It is possible that the athlete may pull on the handle and not accelerate the flywheel due to no energy being put into it and therefore no effective effort. This portion of the handle pull is not measured.
What is Drive Time?
Drive time is measured by the amount of time the flywheel is accelerating. Note: It is possible that the athlete may pull on the handle and not accelerate the flywheel due to no energy being put into it and therefore no effective effort. This portion of the handle pull is not measured.
What is Drive Speed?
Drive speed is defined as the Drive Length / Drive Time.
What is Stroke Count?
Stroke count is the total number of strokes for this piece (or for the work portion of interval training).
What is Drag Factor?
Drag factor is a numerical value for the rate at which the flywheel is decelerating. This number changes with the volume of air that passes through the flywheel housing. Since higher damper settings allow more air into the flywheel housing, the flywheel decelerates more quickly, resulting in a higher drag factor value. See Damper Setting 101.
What is Peak Force?
Peak force is the highest force during the drive.
What is Average Force?
The average of the force during the drive.
Can I access a verification code for a piece using ErgData?
There is no need for a verification code as the piece is already considered verified, similar to pieces uploaded from the Concept2 Utility.