PM5 Firmware Overview

Firmware is the computer program embedded in and running your PM5. We recommend running the most current firmware available:

  • Indoor rowers—Version 22 (released May 2016)
  • SkiErgs—Version 722 (released May 2016)

Updating Firmware

To update the firmware in your PM5, you need a computer, the free Concept2 Utility software and either a USB flash drive or USB cable. Before upgrading:

After downloading and installing the Concept2 Utility, follow one of the procedures below to update to the latest general release. If you need beta firmware instead, see Installing Beta Firmware.

Note: When updating from version 12 and earlier (indoor rowers) or version 712 or earlier (SkiErgs), follow the USB Cable procedure.

Updating Firmware with a USB Flash Drive

How To Video

Installing Firmware on a PM5 Using a USB Flash Drive

2:47 Minutes

Step-by-Step Instructions

  1. If you have used this USB flash drive with a PM5 before and have created a user name on it, skip to step 2. Otherwise:
    1. Power up the monitor.
    2. Insert the USB flash drive into the back of the PM5.
    3. When prompted, enter a user name for the USB flash drive.
  2. On your computer, connect to the internet, and then launch the Concept2 Utility. The Concept2 Utility automatically downloads the latest PM5 firmware files from the Concept2 website to your computer.
  3. Insert the USB flash drive into your computer. The Concept2 Utility then automatically copies the PM5 firmware files to the USB flash drive. This happens quickly. If you miss the notification that this task is complete, wait a few seconds and then move on to the next step.
  4. Insert the USB flash drive into the PM5.
  5. Power up the PM5 and wait for the prompts.
  6. When prompted, select Update Now twice to start the update.
    More info about the other options.
    • Update Later—Select this to delay the firmware update. Each time you power up the monitor in the future (and provided the USB flash drive is present), you will be prompted to update the firmware. (In other words, as long as the PM5 firmware file on the USB flash drive is newer than the firmware currently installed on the monitor, you will be prompted to update the firmware each time you power up the monitor, if the USB flash drive is present.)
    • Remove Firmware from USB Flash Drive—Select this to remove the firmware files from the USB flash drive. Note that even if you select this option, the next time you use your USB flash drive with the Concept2 Utility, the utility will re-copy the firmware files to the USB flash drive.

The update takes several minutes, and the PM5 displays “update in progress” messages during this time. The update is complete when the PM5 displays the Main Menu. You can then do your workout or take the USB flash drive to another PM5 that needs updating.

Updating Firmware with a USB Cable

This method requires an “A to B” USB cable (a printer cable).

  1. On your computer, connect to the internet.
  2. Shut down any PM applications you have running (RowPro, for example).
  3. Launch the Concept2 Utility.
  4. Connect your PM5 to your computer with the USB cable.
  5. The Concept2 Utility will prompt you if a newer firmware version is available. Click Install Now to run the update. (If not prompted, click button on right with monitor encircled by arrows and follow the prompts to run the update.)

The update takes several minutes, and the PM5 displays “update in progress” messages during this time. The update is complete when the PM5 displays the Main Menu.

Concept2 Utility 7.02.17

Windows
.exe format
20 MB
Mac
.dmg format
14 MB

Important:

  • If you have workouts in PM Memory, we recommend transferring those workouts to a USB flash drive before updating your firmware.
  • Do not perform firmware updates using any form of "virtualization" software. This includes products such as VirtualPC, Parallels, VirtualBox, and VMWare.
    More info
    The firmware update process depends on a direct connection between the operating system and the USB device. Virtualization software does not allow this direct dedicated connection to occur. Updates performed in this manner do not complete properly and render the Performance Monitor inoperable. If you have attempted this, you may be able to recover your PM5 by performing the update using a Windows PC.
  • Please report problems and feedback regarding the current versions of PM5 Firmware to rowing@concept2.com.