PM2+ Troubleshooting

Monitor Goes Blank

Symptom: The entire Performance Monitor screen (not just heart rate display) goes blank when the heart rate cable is plugged in.

Resolution: This is generally caused by a short-circuit that occurs if the heart rate cable is plugged into the PM while the monitor is turned on. If the heart rate cable is still plugged into the PM:

  1. Push ON/OFF once to turn the PM off.
  2. Push ON/OFF again to turn the PM back on again.

If you removed the heart rate cable when the screen went blank:

  1. Push ON/OFF once to turn the PM off.
  2. Plug the heart rate cable into the monitor.
  3. Push ON/OFF again to turn the PM back on again.

We recommend plugging the heart rate cable in only when the PM is off.