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RowErg Warranty and Money-Back Guarantee


The Concept2 RowErg is backed by a limited 2-year and 5-year warranty from the date of purchase from Concept2: 

  • Two years on moving parts and on the monitor
  • Five years on frame parts

View RowErg/Model D/Model E Warranty (PDF)

30-Day Money-Back Guarantee

If within 30 days of shipment of your RowErg you are not satisfied with it, you may return it to us. All shipping costs are your responsibility. We will refund the cost of the machine to you. This offer applies to factory direct sales to our customers in US and Canada only.