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BikeErg Support

BikeErg with Device Holder Profile

Manufacture Dates

Aug 2017–Present

Serial Number Location

The serial number is located on the back of the flywheel housing. When asked for the serial number of your BikeErg, this is the number to use.

The serial number label is located on the back of the flywheel housing, below the boxframe assembly.

August 2017–May 23, 2018

The serial number contains three groups of numbers separated by dashes. The first group of numbers represents the date the unit was boxed, the second group represents the Concept2 part number, and the third group represents the monitor serial number.

May 24, 2018–Present

The digits following "Serial Number:" represent the serial number for the machine and the monitor. Date of boxing and the Concept2 part number are also present on the label.