This section is designed to help you diagnose and fix problems with your performance monitor. To help minimize issues with your monitor, we recommend keeping your firmware current.
If you have questions or problems, or if you need further troubleshooting assistance, please contact us at 800.245.5676 (US and Canada) or firstname.lastname@example.org.
Note: If you own a PM5 that was manufactured prior to 4/14/2015, or if your PM5 is exhibiting any of the symptoms listed below, please read this notice about your monitor:
- Spontaneous resetting or powering off
- Flickering back light
- Error codes: 487, 46, 134, 137