Ordering and Shipping | Concept2

Ordering and Shipping

BikeErg Prices

BikeErg with PM5 * $990
* Plus shipping and tax, where applicable. All prices in USD.

Where to Buy

Concept2 sells direct, shipping from our factory in Morrisville, Vermont.

In addition to buying directly from Concept2, there are a small number of resellers who carry Concept2 products. Please note that aside from Concept2, we can’t guarantee pricing nor whether a reseller will have our products in stock. If you’re looking to try-before-you-buy, please check out our erg finders for locations near you that have our equipment: RowErg Finder | SkiErg Finder | BikeErg Finder

If you have any questions about a reseller, please call Concept2’s Customer Service team, who will be happy to verify which companies participate in our program.

Shipping Costs and Information

Orders shipping within the US and Canada ship via UPS or FedEx Ground service.

Orders totaling $0 USD ship via the United States Postal Service, regardless of destination.

Orders leave Concept2 within 5 business days of order placement.

Express shipping is available at an additional cost for phone orders only: 800.245.5676 (toll-free) Monday–Friday, 9:30 a.m.–4 p.m. ET.

When will I receive my order?

Orders placed ship from Concept2 within 5 business days. While we don’t anticipate delays with Concept2 processing your order, UPS and FedEx have suspended their guaranteed services and are experiencing delays. Concept2 will not be held responsible for shipment delays after your order has left our facility.

UPS Service information >

FedEx Service information > 

Please track your package with the carrier to get the most accurate information about when it will be delivered

If you are purchasing this as a gift, you can download a gift acknowledgement to give to the recipient while we work hard to get your order to you.

Can I ship to a business address?

Yes, it is possible to ship to a business address. 

Can I schedule a specific delivery date?

No, it is not possible to choose a specific date on which to receive your order; however, if you have a preferred date on which you would like your order to ship from Concept2, please place your order by phone: 800.245.5676 (toll-free) Monday–Friday, 9:30 a.m.–4 p.m. ET.

Is a signature required?

No. All orders (including RowErg, SkiErg, and BikeErg orders) ship without a signature required. If you are not home at the time of delivery, UPS/FedEx will leave the package where they would normally leave packages for your location. If you’d like signature required delivery service, please place your order by phone: 800.245.5676 (toll-free) Monday–Friday, 9:30 a.m.–4 p.m. ET. An additional fee may apply, and we cannot guarantee the carriers will comply, as they have suspended guaranteed services at this time.

What are the shipping dimensions?

Shipping dimensions for RowErgs, SkiErgs and BikeErgs are available on the relevant product page.

What packaging is used?

We use cardboard and recyclable expanded polystyrene (EPS) packaging to ship our RowErgs, SkiErgs and BikeErgs. Please recycle this packaging when possible:

Find an EPS drop-off location in North America

Shipping Costs1

RowErgs | SkiErgs | BikeErgs | Accessories | Notes

RowErgs

RowErg w/ standard legs
(one box)
RowErg w/ tall legs
(two boxes)
Dynamic
(two boxes)
Continental US UPS/FedEx Ground: $55 UPS/FedEx Ground: $85 UPS/FedEx Ground: $105
Alaska/Hawaii UPS/FedEx Ground: $175 UPS/FedEx Ground: $250 UPS/FedEx Ground: $355
APO/FPO/DPO US Standard Post: $95–$115
Costs vary by ZIP Code.
US Standard Post: $150–$175
Costs vary by ZIP Code.
US Standard Post: $180–$210
Costs vary by ZIP Code.
Puerto Rico UPS/FedEx Ground: $175 UPS/FedEx Ground: $250 UPS/FedEx Ground: $355
Canada2 UPS Int’l Standard Service/FedEx: $100 UPS Int’l Standard Service/FedEx: $140 UPS Int’l Standard Service/FedEx: $180
All other locations4

SkiErgs and BikeErgs

SkiErg, Wall Mounted
(one box)
SkiErg + Floor Stand
(two boxes)
BikeErg
(one box)
Continental US UPS/FedEx Ground: $55 UPS/FedEx Ground: $100 UPS/FedEx Ground: $60
Alaska/Hawaii UPS/FedEx Ground: $175 UPS/FedEx Ground: $305 UPS/FedEx Ground: $200
APO/FPO/DPO US Standard Post: $95–$110
Costs vary by ZIP Code.
US Standard Post: $170–$200
Costs vary by ZIP Code.
US Standard Post: $135–$160
Costs vary by ZIP Code.
Puerto Rico UPS/FedEx Ground: $175 UPS/FedEx Ground: $305 UPS/FedEx Ground: $200
Canada2 UPS Int’l Standard Service/FedEx: $100 UPS Int’l Standard Service/FedEx: $165 UPS Int’l Standard Service/FedEx: $105
All other locations4

Tall Legs Retrofit Kit, Floor Mats, Slides, Scull Cases

Tall Legs Retrofit Kit RowErg and
BikeErg Floor Mats
Slides
(Spares and Pairs)
Scull Case
Continental US UPS/FedEx Ground: $30 UPS/FedEx Ground: $10 UPS/FedEx Ground: $55 UPS/FedEx Ground: $30
Alaska/Hawaii UPS/FedEx Ground: $75 UPS/FedEx Ground: $10 UPS/FedEx Ground: $130 UPS/FedEx Ground: $30
APO/FPO/DPO US Standard Post:
$55–60
US Standard Post: $10 US Standard Post:
$86–128
Costs vary by ZIP Code.
US Standard Post: $30
Puerto Rico UPS/FedEx Ground: $75 UPS/FedEx Ground: $10 UPS/FedEx Ground: $130 UPS/FedEx Ground: $30
Canada2 UPS Int’l Standard Service/FedEx: $40 UPS Int’l Standard Service/FedEx: $25 UPS Int’l Standard Service/FedEx: $85 UPS Int’l Standard Service/FedEx: $70
All other locations4

Parts, Clothing and Other Accessories3

Continental US UPS/FedEx Ground: $10
Alaska/Hawaii UPS/FedEx Ground: $10
APO/FPO/DPO US Standard Post: $10
Puerto Rico UPS/FedEx Ground: $10
Canada2 UPS Int’l Standard Service/FedEx: $15
All other locations4

Notes

1 Shipping costs are subject to change without notice and may be subject to additional taxes.5

2 Shipping costs listed for Canada do not include Canadian taxes or brokerage charges. All shipments to Canada are subject to these additional fees.6

3 Parts, clothing and accessories not otherwise listed in the above charts that are purchased with a RowErg, SkiErg or BikeErg ship at no extra cost.

4 For locations other than those listed in the above charts, please refer to our list of International Contacts for purchasing Concept2 equipment. For countries/territories in which we do not have an International Contact listed, please email c2global@concept2.com for more information.

5 US Taxes: Concept2 collects HI GET tax for orders shipping to Hawaii and sales tax for orders shipping to Washington DC and to all other locations where state sales tax applies, with the exception of Missouri. Please note that shipping charges may also be taxable on shipments to these locations.

If you are tax exempt in one of these locations, Concept2 needs tax exempt certificates from you made out to Concept2, Inc. Please email these to ar@concept2.com or fax them to 802.888.4791. If you are not tax exempt, sales tax will apply to any transaction shipping to one of these locations.

If there is no sales tax on your transaction and you are not a tax-exempt entity, it is because Concept2 is not required to and does not collect sales or use tax for the state to which the order is being delivered. Depending on the state’s tax laws, you may be required to pay use tax to the state to which the order is being delivered. Contact the state’s Tax Department to determine your use tax liability.

6 Canadian Taxes and Brokerage: Shipping costs listed for Canada do not include Canadian taxes or brokerage charges. All shipments to Canada are subject to these additional fees.

Your shipment will be subject to the same sales and/or goods and services taxes that the province or territory to which you are shipping typically collects. The amount of tax assessed will be based on the total value of your order. Please refer to your local and federal tax authorities if you have questions on these rates.

In addition, your shipment will be subject to a brokerage fee based on the total value of your order. Estimated brokerage fees for our larger ticket items are listed below.

Please Note:

  • These are estimates only and may vary based on the current exchange rate. As such, they are subject to change.
  • Brokerage fees themselves are subject to provincial/territorial sales and/or goods and service taxes; the estimates listed here do not include these taxes.
  • The estimates listed here are for the brokerage fee only. They do not include the tax assessed on the brokerage fee itself, nor the sales and/or goods and services taxes assessed on the total order value.
  • Taxes and brokerage fees are based on the total value of your order. If you have items on your order in addition to those listed here, your taxes and fees will be higher.
  • Canadian taxes and brokerage fees are payable to the carrier, not to Concept2.
  • We encourage you to contact the carrier directly to better understand the taxes and brokerage fees your order will incur.

Estimated Brokerage Fees:

  • RowErg: CAD $106
  • Dynamic RowErg: CAD $120
  • SkiErg: CAD $106
  • BikeErg: CAD $106
  • Floor Stand: CAD $60
  • Floor Mats: CAD $22
  • Slide (spare): CAD $60
  • Slide (pair): CAD $66
  • Scull Case: CAD $120