Service | Concept2

PM5 Troubleshooting

Resolution for Error Codes 128-

Error code 128 means the PM5 is having trouble with external software. This happens most frequently with the third-party rowing software RowPro. If you are using RowPro, try shutting down all programs running on your computer and then reboot the computer. You can also try connecting with a different USB port on your computer. If the error persists while using RowPro, you will need to contact Digital Rowing for support at If you are using Concept2 software such as the Concept2 Utility, ErgData, or Venue Racing application, please contact Concept2 for assistance.