PM4 Firmware Overview

To Download and Run this Setup Now

1. Click Save or Run at right. The File Download window is displayed.
2. On the File Download window, click Open. The InstallShield Wizard launches and guides you through the installation and setup.

Saving the Setup to Your Hard Drive for Later Installation

1. Click Save or Run at right. The File Download window is displayed.
2. On the File Download window, click Save.
3. On the Save As window, navigate to the folder in which you would like to save the file and click Save.
4. When you are ready to install the setup program, locate the file on your hard drive (same location as where you saved the file in step 3).
5. Double-click the file to begin installation. The InstallShield Wizard will launch and guide you through the setup.

Notes:

• If you need assistance with the InstallShield Wizard, click here.
• Mac users may need to reboot following installation before attempting to use the Concept2 Utility.

Obtain the current version of the Concept2 Utility, then follow one of the procedures below based on your scenario:

Updating a Single or a Few Monitors

This procedure is best suited to situations where you have only a handful of monitors to update and you are able to access the internet during the update. If you need to update several monitors, monitors of differing models, or monitors in a location without an internet connection (for example, a boathouse)? See Updating Many Monitors below.)

1. Connect to the internet.
2. Shut down any other PM4 applications (RowPro, for example) you have running.
3. Connect your PM4 to your computer with the USB cable that came with your PM4. Windows machines may prompt you for information regarding the connection. If that happens, disconnect any other USB devices and ensure that you plug the USB cable in correctly. More info

   If this is the first time you have attached your PM4 to this computer, the USB driver needs to be installed:

   • Connect the PM4 to your computer and wait for Windows to recognize the PM4. Windows may require you to click Next several times to complete the driver installation. Some versions of Windows may not tell you that it has been installed properly.
   • Windows may also prompt you for the Windows Operating System CD. You must complete this process before continuing.
   • If Windows states that it cannot install the driver, or gives some error message, you will not be able to complete the installation. Concept2 may be able to help, but it may require that you obtain support from Microsoft or your computer vendor.

   Plug the USB cable in correctly. Plugging the cable into the PM upside down could result in damage. (See graphic below)

   
4. Launch the Concept2 Utility on your computer.
5. Do one of the following, based on your scenario and needs:
   
   Install the Latest General Release
   • To quickly install the current general release firmware on the PM connected to your computer, click on the main window of the Concept2 Utility and follow the prompts. When the installation is complete, you can disconnect the PM and begin using it.
   
   Install Beta Firmware
   1. On the main window of the Concept2 Utility,
      click .
   2. Click Firmware Types.
   3. Select "I am interested in having the latest "Beta Test" firmware" and click OK.
   4. On the Settings window, click Firmware Updates.
   5. Select Automatically download firmware updates for the PM that is attached to this computer.
   6. Click Check Now. The Concept2 Utility will display a list of the current firmware versions.
   7. Select the firmware version you need, and then click Download Now. The selected firmware version is downloaded to your computer.
   8. When the Concept2 Utility prompts you to install the firmware on your PM, follow the installation wizard.

Updating Many Monitors

The following procedure is helpful when you have several performance monitors to update or if you have to update performance monitors that are in a location without an internet connection. You'll just need an internet connection for the first step of acquiring the various firmware versions; thereafter, you'll be able to update the performance monitors directly from a computer (a laptop is ideal) without needing to connect to the internet. Here is the step-by-step:

1. Connect to the internet, and on your computer, launch the Concept2 Utility.
2. On the main window of the Concept2 Utility, click .
3. On the Settings window, click Firmware Updates.
4. Under "Please choose an update download method:" select Automatically download firmware updates for all PM monitors and models and click Check Now.
5. On the Firmware Updates Available window, select Download ALL files and click Download Now. Your computer will now have firmware updates for all PM3 and PM4 models.
6. Disconnect from the internet (optional).
7. When it's time to update the performance monitors, take your computer with the firmware files to the performance monitor location and launch the Concept2 Utility.
8. Shut down any other PM applications (RowPro, for example) you have running.
9. Plug a performance monitor into your computer. The Concept2 Utility will prompt you to update the firmware for the performance monitor plugged into the computer. Simply follow the prompts. No internet connection needed!
10. Continue the process for each performance monitor you have to update.