Troubleshooting

Concept2 Utility Wants to Rewrite the LogCard

Issue

The Concept2 Utility is attempting to read the LogCard in order to either upload workouts to your Online Logbook or transfer workouts to a spreadsheet, and the Concept2 Utility is displaying a message that it needs to rewrite the card.

Resolution

Allow the Concept2 Utility to rewrite the card; you will not lose any data.

When the Concept2 Utility asks to rewrite a LogCard, it is doing so because one of the following conditions has occurred, and rewriting the LogCard repairs the problems:

  • Workouts are out of date order on the card.
  • Data is damaged on the LogCard and needs repair.

During a LogCard rewrite/repair, you may be prompted to answer some questions (for example, if there is more than one user on a LogCard, the utility may ask which user a particular workout belongs to). This is not unusual; the Concept2 Utility simply needs additional information to fix the data properly. Don't be afraid! Trust the utility to do the job properly.