System Requirements

The Concept2 Utility is Windows and Mac compatible. Refer to the system requirements below.

For optimal usage, Concept2 recommends that all PM users upgrade to the latest firmware version available for the model PM you have. Learn more: PM5 | PM4 | PM3

Windows

  • Windows 8, 7, or Vista
    Notes:

    • If you are attempting to install the Concept2 Utility from an older CD that is not supported by Windows 7 or Vista, please download the Concept2 Utility from our website instead.
    • Windows XP Pro, XP Home, 98, Me and 2000 are not officially supported but may work. Users of Windows 64 Bit who also use the OmniKey Card Reader will need to acquire the appropriate drivers from OmniKey. Please report issues to rowing@concept2.com.
    • Windows RT (as run on the Microsoft Surface and Surface 2) is NOT supported. The Surface Pro and Surface Pro 2, which run Windows 8, should work with the Utility. This, however, has not been tested.
  • Working USB port to connect USB flash drive, PM or external card reader (when using the PM with the Concept2 Utility, a USB cable is also needed)
  • Optional: Internet connection to perform internet-related tasks such as:
    • Uploading workouts to the Concept2 Online Logbook
    • Receiving notifications that a new Concept2 Utility Version is available
    • Downloading new versions of PM firmware
  • Recommended: Latest firmware version
    Notes:

    • If you plan to use a PM3 with the Concept2 Utility to read your LogCard, advanced Concept2 Utility functions are not available unless the PM3 is running Firmware Version 90 or above. Basic functions such as backing up a LogCard or transferring LogCard data to a CSV file should work with earlier firmware versions.
    • Mac users who would like to use their PM3 in conjunction with the Concept2 Utility must upgrade to Firmware Version 90 or above.
    • For optimal usage, Concept2 recommends that all PM users upgrade to the latest firmware version available for the model PM you have. Learn more about: PM4 firmware | PM3 firmware
  • Optional for PM3/PM4 Users:
    • Athena ASE IIIe card reader
    • OmniKey CardMan 3121 card reader

Macintosh

  • OS X 10.6–10.9
  • Working USB Port to connect USB flash drive, PM or external card reader (when using the PM with the Concept2 Utility, a USB cable is also needed)
  • Optional: Internet connection to perform internet-related tasks such as:
    • Uploading workouts to the Concept2 Online Logbook
    • Receiving notifications that a new Concept2 Utility Version is available
    • Downloading new versions of PM firmware
  • Firmware Version 90 or above for PM3 users (Version 97 or later recommended)
    Note: PM3s must be upgraded to Version 90 or above on a Windows PC prior to use with a Macintosh.
  • Optional for PM3/PM4 Users:
    • Athena ASE IIIe card reader
    • OmniKey CardMan 3121 card reader

Summary of Supported Features and Versions

Operating System Versions Windows Macintosh
Tested and supported: Windows 8
Windows 7
Windows Vista
10.9
10.8
10.7
10.6

Untested, may work: XP Home
XP Pro
98SE
Me
2000
XP 64 bit
10.5
Not supported RT
95
98
10.4.2
10.3
10.2
9
Device Compatibility
PM3 Firmware Version 89 or below Limited functions No
PM3 Firmware Version 90 and above Yes *
* PM3 Firmware Version 101 required for use with Concept2 Utility 6.10
Yes
PM4 Firmware Version 14 and above Yes Yes
PM5 Firmware Version 12 and above Yes Yes
USB flash drive Yes Yes
Card readers For compatibility information, visit Card Reader Overview and Requirements.
Device Compatibility
Update PM3 firmware Yes Must update to Firmware Version 97 using a PC first, then can use a Mac to install future firmware updates
Update PM4 firmware Yes Yes
Update PM5 firmware Yes. Must have Concept2 Utility version 6.77 or higher. Yes. Must have Concept2 Utility version 6.77 or higher.